Personal data is collected by INTELEK LTD, a branch office, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, registered in the Commercial Register maintained by the Municipal Court in Prague (hereinafter referred to as “INTELEK” or “the Company”).

Email: gdpr@pass.cz

INTELEK declares that all personal data is confidential; its processing is necessary for the performance of a contract pursuant to Article 6(1)(b) of the GDPR, to which the data subject is a party, or for the implementation of measures taken prior to entering into a contract at the request of the data subject, and will not otherwise be disclosed, provided to a third party, etc. 

The visitor has the right to withdraw their consent at any time and to be forgotten. The withdrawal of consent does not affect the lawfulness of processing based on consent given prior to its withdrawal. Consent may be withdrawn electronically by email, with the withdrawal of consent sent to gdpr@pass.cz.

The visitor is entitled to file a complaint with the supervisory authority, which is the Office for Personal Data Protection.

The personal data processed by the company comes exclusively directly from visitors, and its processing is carried out automatically without further profiling. By confirming the terms and conditions, the visitor consents to the use of personal data for the company’s marketing purposes; their contact information (addresses, first names, last names, email addresses) is kept separately.

INTELEK acts in such a way that the data subject’s rights are not infringed, particularly the right to human dignity, and also ensures protection against unauthorized interference in the data subject’s private and personal life. Personal data voluntarily provided by a visitor to the company for the purpose of submitting a form inquiry is collected, processed, and stored in accordance with the applicable laws and legislation of the Czech Republic, in particular Act No. 101/2000 Coll., on the Protection of Personal Data, as amended and in force, and, as of May 25, 2018, in accordance with the GDPR.

Personal data is collected by INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, registered in the Commercial Register maintained by the Municipal Court in Prague.

Email: gdpr@pass.cz

Who processes your personal data and to whom do we transfer it?
We may also transfer your personal data to other entities; without the transfer of your personal data, the contact form could not be submitted.

This Privacy Policy governs the processing of personal data by INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, registered in the Commercial Register maintained by the Regional Court in Brno (hereinafter referred to as “INTELEK” or “the Company”) in connection with the use of the iGET SECURITY M4, iGET M5, and iGET M6 mobile applications (hereinafter referred to as the “Applications”).

Last updated: August 8, 2021
Effective date: September 1, 2021

INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, CZ, registered in the Commercial Register maintained by the Regional Court in Brno, (hereinafter referred to as “INTELEK” or “the Company”) and its subsidiaries (“we,” “us,” “our,” “INTELEK LTD”) are committed to protecting your privacy. This Home Security Privacy Policy (hereinafter the “Policy”) describes our practices regarding the protection of personal data that we process through your individual use of the following services, products, and related mobile applications (hereinafter collectively the “Products”).
Before you begin using our Products, please read this Policy carefully and understand our purposes and practices regarding the collection and processing of your Personal Data, including how we use, store, share, and transfer Personal Data. You will also find in this Policy how to exercise your rights to access, update, delete, or protect your Personal Data.

If you accept this Policy when registering your Personal Data or if you begin using our Products and do not expressly object to the content of this Policy, we will assume that you fully understand and agree to this Policy. If you have any questions regarding this Policy, please do not hesitate to contact us via:
Customer Service Department: INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, CZ,
Mailing Address: INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, CZ,
Office of the Data Protection Officer: INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, CZ,

For all other mobile applications under the INTELEK brand, our clients have control over all personal data collected through our products. We collect data based on our clients’ instructions, and the processing of this data is limited to the purposes of providing the service for which our clients have engaged us. If you are a customer of one of our clients and no longer wish to be contacted by any of our clients who use our services, please contact the client with whom you are communicating directly.

Definitions
In this policy, personal data refers to information created, collected, recorded, and/or stored electronically or otherwise that can be used to identify an individual or reflects an individual’s activities, either based solely on that information or based on that information and other information to which we have access regarding that person.
Sensitive personal data includes personal biometric data, communication records and content, health information, transaction information, and precise location information. If we collect sensitive personal data from you, we will obtain your explicit consent prior to collecting such data.
Smart devices refer to computing devices manufactured or produced by hardware manufacturers, with a human-machine interface and the ability to transmit data, that connect wirelessly to a network, including: smart home appliances, smart wearable devices, smart air purifiers, etc.

What Personal Data We Collect
In order to provide you with our products, we will ask you to provide the necessary personal data required to provide these products. If you do not provide your Personal Data, we may not be able to provide you with the Products.
1. Data you voluntarily provide to us.
- Account or profile information: When you register an account with us, we may collect your name and contact information, such as your email address, phone number, username, and login credentials. During your interaction with our products, we may further collect your nickname, profile picture, country code, language preferences, or time zone information into your account.
- Feedback: When you use the feedback and suggestion features in our products, we will collect your email address, mobile phone number, and the content of your feedback so that we can promptly address your issues and resolve device malfunctions.
2. Information We Collect Automatically
- Device Information: When you interact with our Product, we automatically collect device information such as your device’s MAC address, IP address, wireless connection information, operating system type and version, app version number, notification ID, log files, and mobile network information.
- Usage Data: During your interaction with our Websites and Services, we automatically collect usage data regarding visits, clicks, downloads, messages sent/received, and other usage of our Websites and Services.
- Log Information: When using our app, system logs and exception logs may be recorded.
Please note that device information or log information alone cannot be used to identify a specific individual. However, if these types of non-personal information can be used in combination with other information to identify a specific individual, such non-personal information will be considered personal data. Unless we have obtained your consent or unless otherwise required by data protection laws and regulations, we will anonymize and de-identify such non-personal information.
- Location Information: If you enable location-based features through the permission settings on your mobile device, we will collect and process information about your location to enable certain features, such as pairing with your Smart Devices. We may also collect information about your precise or approximate geographic location in real time when you use certain Smart Devices or related services, such as a robotic vacuum cleaner and a weather service.
Based on your consent, when you enable the geofencing feature on the Products, your location information will be generated and shared with Google Maps services. Please note that Google has appropriate privacy measures in place, which you can read in more detail in Google’s Privacy Policy: https://privacy.google.com/businesses/gdprservices/. You may opt out of such use of your location information by managing the permission settings in the Products, after which we will stop collecting and using your location information.
3. Related Information About Smart Devices
- Basic Information About Smart Devices: When you connect your Smart Devices to our Products or Services, we may collect basic information about your Smart Devices, such as device name, device ID, online status, activation time, firmware version, and update information.
- Smart Device Setup Information: When you purchase security-related products and set their name or description—for example, if you name a video doorbell “Welcome doorbell”—as well as information about changes to the location where the security product is paired and any modifications to these settings.
- Information reported by Smart Devices: Depending on the various Smart Devices you choose to connect to our products or services, we may collect various information reported by your Smart Devices. For example, smart cameras may report images or videos they have captured.

Purposes and Legal Basis for Processing Personal Data
The purposes for which we may process your personal data are as follows:
- To provide you with services: We process your account and profile data (including information about community services), device information, usage data, location information, and information related to Smart Devices so that we can provide you with the products and services you have requested or purchased. The legal basis for this processing is the performance of our contract with you under our Terms of Use.;
- Improving our services: We process your device information, usage data, location information, and information related to Smart Devices to ensure the functionality and security of our Products, to develop and improve our Products and Services, to analyze the effectiveness of our operations, and to prevent and monitor fraudulent or inappropriate use. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use;
- Non-marketing communications: We process your personal data to send you important information regarding our services, changes to our terms and policies, and/or other administrative information. Because this information may be important, you cannot opt out of receiving such communications. The legal basis for this processing is the performance of our contract with you under our Terms of Use;
- Marketing communications: We may process your personal data to provide you with marketing and promotional materials about our products and services. If we do so, every communication we send you will include instructions allowing you to opt out of receiving future communications of this kind. The legal basis for this processing is your consent. Additionally, if you agree to participate in our sweepstakes, contests, or other promotional activities, we may use your personal data to administer these activities;
- Personalization: We may process your account and profile data, usage data, and device information to personalize product design and provide you with tailored services, such as recommending and displaying information and advertisements regarding products suitable for you, and inviting you to participate in surveys regarding your use of our products. The legal basis for this processing is your consent;
- Compliance with legal obligations: We may process your personal data if we deem it necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal proceedings; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations, business, and systems; (f) to protect our rights, privacy, safety, or property and/or the rights of other users, including you; and (g) to pursue available remedies or limit the damages we may incur.
If there is a change in the purposes for which we process your personal data, we will notify you of such changes via email (as provided in your account) and/or a prominent notice on our website regarding these changes in purpose and the options you may have regarding your personal data.

Sharing, Transferring, and Disclosing Personal Data
Data
Sharing At INTELEK, we share Personal Data only in the ways we inform you of. We may share your Personal Data under the following circumstances:
1) To obtain your explicit consent or authorization in the first place, or to provide information to support the resolution of your disputes with other users in accordance with your formal request;
2) In accordance with the relevant agreements we have entered into with you (including electronic agreements and the corresponding Terms of Use), or other legal documents provided;
3) In accordance with applicable laws and regulations, court proceedings, and other mandatory administrative or judicial requirements;
4) To comply with laws, court orders, or our Terms of Use and other agreements, to the extent permitted by law, where sharing Personal Data is necessary to protect the rights, privacy, property, or safety of INTELEK, our affiliates, partners, you, or other INTELEK users from harm;
5) To protect our facilities, operations, and systems, and to pursue available remedies for this purpose or to limit damages we may be required to pay;
6) Sharing data for academic research purposes;
7) Sharing Personal Data in the public interest in accordance with laws and regulations.
8) With subsidiaries or affiliates within our corporate family for the purpose of conducting ordinary business activities. We will share only the Personal Data necessary for the stated purpose, and our affiliates will also be bound by this Privacy Policy. If the purpose of processing Personal Data changes, we will obtain your explicit consent again so that we may continue to process your Personal Data.
- To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services, and other similar services, so that they can provide services to us. In this regard, we share your Personal Data for a legitimate, necessary, specific, and defined purpose, sharing only the Personal Data about you that we must share. At the same time, third-party service providers will not have access to specific Personal Data about you and are not permitted to use Personal Data for any processing purposes other than those contractually agreed upon with us.
- To our customers and other business partners who directly or indirectly provide you with your Smart Devices and/or the networks and systems through which you access and use our Websites and services.
With the exception of the third parties described above, if we decide to share your Personal Data, we may only do so with your consent. Third parties with whom we share Personal Data are required to comply with a Non-Disclosure Agreement and this Privacy Policy to process Personal Data in accordance with defined guidelines, security measures, and confidentiality.

Data
Transfer At INTELEK, we transfer Personal Data only in the ways we inform you of. We may transfer your Personal Data for the following reasons:
1) To obtain your explicit consent or authorization in the first place;
2) In accordance with applicable laws and regulations, court proceedings, and other mandatory administrative or judicial requirements;
3) In accordance with the relevant agreements we have entered into with you (including electronic agreements and the relevant Terms of Use), or other legal documents provided;
4) To comply with laws, court orders, or our Terms of Use and other agreements, to the extent permitted by law, where sharing Personal Data is necessary to protect the rights, privacy, property, or safety of INTELEK, our affiliates, partners, you, or other INTELEK users from harm;
5) To protect our facilities, operations, and systems, and to pursue available remedies for this purpose or to limit damages we may be required to pay;
6) Sharing data for academic research purposes;
7) Sharing Personal Data in the public interest in accordance with laws and regulations.
With subsidiaries or affiliates within our corporate family for the purpose of conducting ordinary business activities. We will share only the Personal Data necessary for the stated purpose, and our affiliates will also be bound by this Privacy Policy. If the purpose of processing Personal Data changes, we will obtain your explicit consent again so that we may continue to process your Personal Data.
- To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services, and other similar services, so that they can provide services to us. In this regard, we share your Personal Data for a legitimate, necessary, specific, and defined purpose, sharing only the Personal Data that we must share. At the same time, third-party service providers will not have access to specific Personal Data about you and are not permitted to use Personal Data for processing purposes other than those contractually agreed upon with us.
- To our customers and other business partners who directly or indirectly provide you with your Smart Devices and/or the networks and systems through which you access and use our Websites and services.
With the exception of the third parties described above, if we decide to share your Personal Data, we may only do so with your consent. Third parties with whom we share Personal Data are required to comply with a Non-Disclosure Agreement and this Privacy Policy to process Personal Data in accordance with defined guidelines, security measures, and confidentiality.

Data
Transfer At INTELEK, we transfer Personal Data only in the ways we inform you of. We may transfer your Personal Data for the following reasons:
1) To obtain your explicit consent or authorization in the first place;
2) In accordance with applicable laws and regulations, legal proceedings, and other mandatory administrative or judicial requirements;
3) In accordance with the relevant agreements we have entered into with you (including electronic agreements and the applicable Terms of Use), or other legal documents provided;
4) In the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or shares (including, but not limited to, in connection with bankruptcy or similar proceedings). In such a case, you will be notified via email and/or a prominent notice on our website regarding any change in ownership, incompatible new uses of your personal data, and the options you may have regarding your personal data. In such circumstances, we will require third parties to whom Personal Data has been transferred to comply with this Privacy Policy; otherwise, we will require them to obtain your consent and authorization to process Personal Data.

Disclosure of
Data We disclose your Personal Data only under the following conditions and take security measures in accordance with industry standards:
1) We will disclose your Personal Data at your request and with your consent;
2) If it is necessary to provide Personal Data in accordance with laws and regulations, mandatory administrative enforcement, or judicial requirements, we may disclose Personal Data accordingly, specifying the types of data and the method of disclosure. Subject to compliance with laws and regulations, upon receiving the aforementioned request for access to Personal Data, we will require appropriate valid legal documents, subpoenas, or letters of inquiry. To the extent permitted by laws and regulations, the files we disclose are protected by encryption keys.

Security Measures
We use commercially reasonable physical, administrative, and technical security measures to maintain the integrity and security of your personal data, including, among other things, the following security measures: implementing strict internal data management systems and processes, encrypting personal data (including during transmission, storage, and processing), data de-identification, separation of employee roles and responsibilities, conducting security and data protection training for our internal employees, access control and monitoring, etc., to prevent the leakage, unlawful use, unauthorized access, or breach of personal data.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you may have with us has been compromised), you may immediately notify us of the issue by sending an email with your company’s contact information.
If a security incident affects the security of your account or personal data, we will immediately notify you via the email address, phone number, or Notification Center, etc., that you have provided to us, and we will inform you of any suggestions for mitigating or preventing related risks. If necessary, we will immediately take appropriate corrective measures in accordance with our internal security response plan and file a report with the relevant authorities.

Individual Rights Regarding Personal Data
Protection We respect your rights and control over your personal data. You may exercise any of the following rights:
Through "Me &rt; Personal Center (Profile) &rt; Account and Security" or through "Me &rt; FAQs and Feedback" in the app;
By sending an email to gdpr@pass.cz.

You do not have to pay any fee to exercise your personal data rights. Depending on various data protection laws, your request regarding your personal data rights will be processed within 15 business days or within 30 calendar days due to differing response requirements.
If you decide to email us, please clearly state what information you wish to change in your request, whether you wish to have your personal data deleted from our database, or otherwise let us know what restrictions you would like us to apply to the use of your personal data. Please note that for security reasons, we may ask you to verify your identity before taking further action on your request.

You may:
request access to the personal data we process about you;
request that we correct inaccurate or incomplete personal data we process about you;
request the erasure of personal data concerning you;
request a temporary or permanent restriction on the processing of some or all of your personal data;
request the transfer of personal data to you or a third party, provided that we process the data based on your consent or a contract with you and that our processing is automated;
Refuse or object to our use of your Personal Data if our use is based on your consent or our legitimate interests.
- Withdrawal of Consent: We will exercise your right to withdraw consent for the protection of Personal Data in the following ways:
1) For personal data consents obtained through device system settings, you may withdraw your consent by changing device permissions, including location, camera, photo album (image/video library), microphone, Bluetooth settings, notifications, and other related features;
2) In marketing communications to which you have consented, the information we send you includes instructions that allow you to withdraw your consent in accordance with the “opt-out” method described in the information;
3) If you opt out via the app on your smart device, information related to that smart device will not be collected;
4) When using the product in guest mode, we will not collect any of your personal data;
If you withdraw your consent or authorization, we may no longer be able to provide you with the corresponding products or services. However, the withdrawal of consent or authorization will not affect the processing of personal data based on your consent prior to the withdrawal.
About deleting your account: You can find the Delete feature via "Me &rt; Personal Center (Portrait) &rt; Account and Security &rt; Delete Account".

International Transfer of Collected Information
: INTELEK primarily adheres to data localization requirements, and minimal data transfers involve international transfers; however, to facilitate our operations, we may transfer, store, and process your personal data in jurisdictions other than where you reside. The laws of these countries may differ from the laws applicable in your country of residence. If we do so, we will ensure an adequate level of protection for this data using the following approach:
Including, but not limited to, agreements based on the EU’s approved standard contractual clauses pursuant to GDPR Article 46. For more information, please visit
https://ec.europa.eu/info/law/law-topic/data-protection/international-di...
If you would like further details about the safeguards we have put in place, you may contact us directly as described in this Privacy Policy.

Data
Retention We process your personal data for the minimum period necessary for the purposes set out in this Privacy Policy, unless there is a specific legal requirement for us to retain the data for a longer period.
We will determine the appropriate retention period based on the amount, nature, and sensitivity of your personal data, and we will destroy your personal data once the retention period has expired. If we are unable to do so for technical reasons, we will ensure that appropriate measures are in place to prevent further use of your Personal Data.

Protection of Children’s
Personal Data The privacy of children is particularly important to us. In accordance with various data protection and privacy regulations, the Services are not intended for individuals under the age of eighteen (18), and we ask that such individuals not provide us with any Personal Data. We do not knowingly collect Personal Data from individuals under the age of eighteen (18) without first obtaining the consent of the child’s parent or legal guardian. If we discover that we have collected Personal Data from an individual under the age of eighteen (18) without the consent of the child’s parent or legal guardian, we will take steps to delete that information.

Changes to the
Privacy Policy We may update this Privacy Policy to reflect changes in our information practices, at least once a year. We will not violate your privacy rights under this Privacy Policy without your explicit consent. In the event of any regular updates, we will provide this information on the Policy page or in the Notification Center within the app or through other appropriate channels. We encourage you to check this page regularly to stay informed about the latest information regarding our privacy practices.
If we make any material changes, we will notify you through channels that are easily accessible to you, such as by email or SMS (sent to the email address listed in your account) or via a notice on this website before the change takes effect.
Contact Us
If you have any questions regarding our practices or this Privacy Policy, please contact us as follows:
INTELEK LTD, organizational unit,
Mailing Address: INTELEK LTD, organizational unit, ID No. 19654821, with its registered office at Ericha Roučky 1291/4, Brno, 627 00, CZ,
Email: gdpr@pass.cz