Support: Bike Computers
Before you send a query to our Helpdesk regarding a device malfunction, please read the points below first to see if a solution already exists. Please do this, as over 50% of inquiries have a solution described below. Thank you.
1) Weather source for the iGET CYCLO C250 model
Data is sourced from the website https://www.qweather.com/en/ Route recording
2) Route recording
The C220 and C250 models have this feature, and it works even without pairing with a phone. The recording is then saved in ".fit" format.
3) Importing a route
This feature is available on the C220 and C250 models.
Android:
For bike computers, a .gpx file is used for import. Import is performed via the GPS Bike app: Devices tab -> Routes -> Import route file
iPhone:
On an iPhone, you need to copy the file to the phone’s storage, then locate it in the storage and open it using the GPS Bike app.
4) Resetting the C200 bike computer
To reset the bike computer, hold down the left button; the bike computer will turn off and save the current ride to memory, which is then uploaded to the app after pairing with your phone. When you turn it back on, the bike computer resets and is ready for a new ride. Resetting is therefore done by turning the bike computer off and on.
5) Saving a ride:
C200 - To save a ride, pause the ride. Then turn the bike computer off and on; you can start a new ride, and the old ride should be saved in memory and uploaded to the app after connecting to your phone.
C210 - To save a ride, pause the ride. Then hold the middle button for 2 seconds. After 2 seconds, the ride is saved. To start a new ride, press the left button; the cyclocomputer will reset and a new ride will begin. Once connected to the app, the ride will be uploaded to the app.
6) Connecting to Strava
In the app, go to the user page (the icon in the bottom right corner). Select "Connect to other apps." Here, select the Strava app. You will be taken to the Strava login page; after logging in, the GPS Bike app will be connected to Strava.